Welcome to Shree Rama Managers LLP (“the Company”). The Company respects your privacy and is committed to protecting the personal information shared through its website https://shreerama.co.in/
This Privacy Policy explains how personal information is collected, used, stored, and protected when users submit details through the Contact Us form or communicate with the Company through various communication channels.
Additionally, we may communicate with users via WhatsApp Business for service-related and promotional purposes. All such interactions are conducted in compliance with applicable WhatsApp Business Policies and Meta Platform Policies, ensuring user privacy, consent, and secure data handling.
1. Information Collected
1.1 Personal Information
When users submit the Contact Us form, the Company may collect:
- Full name
- Email address
- Mobile number
- Any information voluntarily shared in the message field
The website may automatically collect:
- IP address
- Browser type and device information
- Website usage data through cookies and analytics tools
WhatsApp Interaction Data
When you communicate with us via WhatsApp, we may collect:
- Phone number and profile name
- Messages, including text, images, videos, and documents
- Metadata such as timestamps, message status (sent, delivered, read), and device information
Personal information is collected and used for the following purposes:
- Responding to inquiries and requests
- Communicating with users regarding services, queries, or information requested
- Improving website performance and user experience
- Maintaining internal communication and compliance records
- Personal information is not used for unsolicited communications.
- Sending order updates and service notifications via WhatsApp
- Responding to customer inquiries through messaging platforms
- Sending promotional or marketing messages only after obtaining explicit consent
- Improving customer experience and communication efficiency
Personal data is processed based on:
- User consent provided at the time of submission
- Legitimate business interests of the Company
- Compliance with applicable legal and regulatory requirements
The Company does not sell, rent, or trade personal information.
Information may be disclosed only to:
- Authorized personnel of the Company for communication and inquiry resolution
- Technology service providers (including hosting, email, and communication platforms) strictly for operational purposes
- Governmental, regulatory, or legal authorities when required by law
- All third parties are required to maintain appropriate confidentiality and data protection standards.
The website uses cookies to:
- Enhance website functionality and performance
- Analyze website traffic and usage patterns
- Maintain website security
- Users may disable cookies through browser settings; however, certain website features may be affected.
7.1 The Company implements reasonable and industry-standard security measures, including:
- Secure servers and access controls
- Limited access to personal information
- Periodic monitoring and system updates
- While reasonable safeguards are applied, no method of electronic transmission or storage is completely secure.
- Secure messaging through WhatsApp’s end-to-end encryption technology
WhatsApp & Meta Platforms
We may share necessary information with WhatsApp (Meta Platforms, Inc.) to facilitate communication.
- Messages sent via WhatsApp are protected using end-to-end encryption
- We do not sell or misuse WhatsApp user data
9. Data Retention
Personal information is retained only:
- For the period necessary to fulfill the purpose of collection
- To comply with legal, regulatory, and audit requirements
- Data is securely deleted or anonymized once no longer required.
| Data Type | Retention |
|---|---|
| WhatsApp Communication Data | Retained for up to 24 months or as required for support and legal compliance |
10.1 Users may request:
- Access to personal information
- Correction of inaccurate or incomplete data
- Deletion of personal data, subject to applicable laws
- Withdrawal of consent at any time
- Requests may be sent to support@shreerama.co.in
- Opt out of WhatsApp communications at any time by replying “STOP” or “OPT OUT”
- Withdraw previously given consent for messaging
The website may contain links to third-party websites. The Company is not responsible for the privacy practices or content of such websites.
12. Changes to This Policy
This Privacy Policy may be updated periodically. Users are encouraged to review this page regularly for any changes.
13. WhatsApp Communication & Consent Policy
To comply with WhatsApp Business and Meta policies:
Consent Requirement
- We only send messages to users who have explicitly opted in
- Consent may be collected via website forms, checkout pages, or direct user interaction
All messages sent via WhatsApp fall into approved categories:
- Utility Messages (order updates, alerts)
- Marketing Messages (offers, promotions – only with consent)
- Authentication Messages (if applicable)
- Users can opt out anytime by replying “STOP”
- No further messages will be sent after opt-out
We strictly adhere to:
- WhatsApp Business Policy
- Meta Messaging Guidelines
- Template Messaging Regulations
- Spam or unsolicited messages
- Misleading or deceptive content
- Restricted or prohibited content
Shree Rama Managers LLP
Website: https://shreerama.co.in/
Email: support@shreerama.co.in